Frequently asked questions
If you’ve ever gotten stumped on a question, you’re not alone. It's happened to many others and most likely will happen again. That’s why we prepared this list of frequently asked questions you're most likely to encounter, take a look!
What is Rustico?
We're a team of Creators, Craftsman, and Artisans handcrafting high-quality leather products and more rustic gear here in our shop. Together, we skillfully craft timeless products from raw materials built to inspire you to step outside, explore, live intentionally and leave your mark.
What do we stand for?
We believe in the Artisan touch. Craftsmanship is one of our founding values and one we've proudly built our brand on. Our team takes their time carefully piecing together your Rustico item so it will be a piece of your life that you look towards for inspiration, find success and one day become a family heirloom.
Our motto is Leave Your Mark. We invite you to leave your unique mark on the world and the people around you. We know a single person can make a large positive impact and we want our products to help fuel your passions. By staying true to yourself and living intentionally, we know you can accomplish this.
How long has Rustico been around?
1998. If you're unfamiliar with Our Story, be sure to check it out - it's a good one!
What kind of leather do they use?
Top-grain
Where are your products made?
Right here in our shop in Orem, Utah :)
Where is the leather sourced?
Here in the USA.
Why does the leather look that way?
That's our signature look! Rather than creating perfectly polished leathers, ours has been designed with a rustic and raw look, made that way on purpose so you can leave your mark as you use it. One of the best thing about working with leather is it only gets more attractive with time and use. Be patient. Its ruggedness and character will grow with you.
What's the distinction between the colors?
We offer most of our products in 8 different leather color tones: Saddle, Dark Brown, Black, Charcoal, Buckskin, Ocean, Burgandy, and Stone. We carefully selected these colors from years of experience. We have found this selection offers a balanced mix of tones that appeal to a wide range of consumer tastes and preferences.
What type of paper do you offer?
#70 text, felt finish, FSC certified, acid-free/archival, min. 30% post-consumer content. We’ll interpret: We love our paper, and we think you will too. Our most popular paper is a tribute to the old-world - cotton rag cream color pages. Built thick to reduce bleed through when using fountain pens, markers, and more.
Do you have a minimum?
Yes, to receive bulk pricing, a 12 unit minimum is required. This can include the same SKU but in different colors.
Can I customize?
Yes! We mean it when we say leave your mark. Add your company logo by choosing between deboss and laser engraving.
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Do you have a question not on the list? Send over an email, start up a live chat, or give us a call and we'll get you taken care of. Leave your mark.
